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Privacy policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website or in store services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect: 1.1. Personal Information: We may collect personal information that you voluntarily provide to us when using our services. This includes your name, email address, shipping address, billing information, and other necessary details for order processing and customer support. 1.2. Non-Personal Information: We may automatically collect certain non-personal information about your use of our website, such as your IP address, browser type, device information, and browsing behavior. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information.

  2. Use of Information: 2.1. We use the collected personal information to: a) Process and fulfill your orders, including delivery and billing. b) Provide customer support and respond to your inquiries. c) Send you order updates, promotions, and other relevant communications with your consent. d) Customize and improve our website, products, and services. e) Detect and prevent fraud or unauthorized activities.

  3. Disclosure of Information: 3.1. We may disclose your personal information to trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes specified by us. 3.2. We may disclose your personal information when required by law or in response to a valid legal request, such as a court order or government inquiry. 3.3. In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or merged with the acquiring entity's databases.

  4. Security: 4.1. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. 4.2. You are responsible for maintaining the confidentiality of any account information and passwords used to access our services. Please notify us immediately of any unauthorized access or use of your account.

  5. Third-Party Links: 5.1. Our website may contain links to third-party websites. These third-party websites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback regarding these sites.

  6. Children's Privacy: 6.1. Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.

  7. Updates to the Privacy Policy: 7.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications to the Privacy Policy constitutes your acceptance of the revised terms.

  8. Contact Information: 8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last updated: July 13, 2023

If you sign up for our Smoosh Points then your personal information like phone number or email address will be used to send out the occasional promotional material during holidays and special events. The promotional material is done by us directly and will never be outsourced.